The book presents several analytical tools and strategies for trainers, communication facilitators, and L2 educators who intend to create tailor-made and leaner-centred courses in intercultural communication or second language acquisition for foreign service-users (‘adults-in-mobility’) or service-providers (‘adults-professionally-in-contact-with-mobility), with particular focus on the intercultural communication problems in bureaucratic-institutional settings (schools, local councils, hospitals, universities, tourist offices etc.). At the same time it provides two prototype courses, one for adults-in-mobility, and one for civil servants, as adults-in-contact-with-mobility.

SPICES: a training model in intercultural communication within bureaucratic-institutional contexts

KLEIN, Gabriella Brigitte
2008

Abstract

The book presents several analytical tools and strategies for trainers, communication facilitators, and L2 educators who intend to create tailor-made and leaner-centred courses in intercultural communication or second language acquisition for foreign service-users (‘adults-in-mobility’) or service-providers (‘adults-professionally-in-contact-with-mobility), with particular focus on the intercultural communication problems in bureaucratic-institutional settings (schools, local councils, hospitals, universities, tourist offices etc.). At the same time it provides two prototype courses, one for adults-in-mobility, and one for civil servants, as adults-in-contact-with-mobility.
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11391/37181
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