In the worldwide competition for attracting tourism flows, a strong brand can increase the capability of a hotel to be recognized, appreciated and visited. Thus a brand can represent an important key success factor. However, like every other corporation hotels should manage their brand efficiently and effectively. Hotel brand should be coherent with the network or franchising chain the hotel belongs to and with the place brand of the territory where it is located. Attention to brand architecture help hotels leverage and reinforce the positive image and value proposition of the specific place. Since SMEs represent the main actor in hotel industry, this paper aims to explore small hotel owners’ awareness on the importance of branding and explore which brand management activities they perform alone and within the network. Empirical analysis is performed with reference to the Province of Rimini in Italy.

Brand management in the hotel industry: from company to network brand. Opportunities and limits of networking for small-sized hotels

Forlani, Fabio
2014

Abstract

In the worldwide competition for attracting tourism flows, a strong brand can increase the capability of a hotel to be recognized, appreciated and visited. Thus a brand can represent an important key success factor. However, like every other corporation hotels should manage their brand efficiently and effectively. Hotel brand should be coherent with the network or franchising chain the hotel belongs to and with the place brand of the territory where it is located. Attention to brand architecture help hotels leverage and reinforce the positive image and value proposition of the specific place. Since SMEs represent the main actor in hotel industry, this paper aims to explore small hotel owners’ awareness on the importance of branding and explore which brand management activities they perform alone and within the network. Empirical analysis is performed with reference to the Province of Rimini in Italy.
2014
978-88-907795-7-2
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11391/1410547
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