This paper presentsfindings and discussion of the research con-ducted in 2018 by the Observatory Kids&Toys of Politecnico of Milan with theaim to understand the problems and emerging needs in the design sector linkedto children in the digital transformation era. The main focus is to highlight theimpact that the human-centered design approach can have in the creation of newscenarios and innovative use of digital technologies for kids. Consequently, todesign new Product Service System more in line with the needs and the newbehaviours of kids and parents. In this sense, the research has identified howmuch is changing the dialogue between companies in toys sector and theircustomers (adults and children).
Digital Transformation in ProductService System for Kids. Design Tools for Emerging Needs.
Benedetta Terenzi
;
2020
Abstract
This paper presentsfindings and discussion of the research con-ducted in 2018 by the Observatory Kids&Toys of Politecnico of Milan with theaim to understand the problems and emerging needs in the design sector linkedto children in the digital transformation era. The main focus is to highlight theimpact that the human-centered design approach can have in the creation of newscenarios and innovative use of digital technologies for kids. Consequently, todesign new Product Service System more in line with the needs and the newbehaviours of kids and parents. In this sense, the research has identified howmuch is changing the dialogue between companies in toys sector and theircustomers (adults and children).I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
